Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://vendro.co.uk/.

PERSONAL INFORMATION WE COLLECT:

When you visit our website, we automatically collect information about your device, including details like your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we gather information about the individual pages or products you view, the websites or search terms that referred you, and how you interact with our website. We call this “Device Information.”

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. Learn more about cookies and how to disable them at All About Cookies.
• Log files: These track actions on the site and gather data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: These electronic files record information about how you browse our website.

When you make a purchase or attempt to do so, we collect certain details, including your name, billing and shipping address, payment information (credit card numbers), email, and phone number, which we refer to as "Order Information."

When we speak about “Personal Information” in this Privacy Policy, we're referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to fulfill orders placed through our site (processing payment details, arranging for shipping, and providing invoices and/or order confirmations). Additionally, this information helps us:

• Communicate with you,
• Screen orders for potential risk or fraud, and
• Provide information or advertising related to our products or services, in line with your preferences.

We use Device Information to screen for potential risk and fraud (particularly your IP address) and to improve and optimize our website (e.g., generating analytics about how our customers browse and interact with our site).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your data as described above. For example:

• We use Shopify to power our store. Read more about Shopify’s privacy practices here.
• We also use Google Analytics to understand how our customers interact with the site. Find out more about Google’s privacy policy here and opt out of Google Analytics here.

Lastly, we may share your Personal Information to comply with laws and regulations, respond to legal requests, or protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted advertising. Learn more about how targeted ads work by visiting the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising through:

• Facebook
• Google

DO NOT TRACK

We do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, update, or delete your personal information. Contact us at support@vendro.co.uk to exercise this right.

DATA RETENTION

We maintain your Order Information for our records unless and until you ask us to delete it.

MINORS

The site is not intended for individuals under 18 years of age.

CHANGES

We may update this privacy policy occasionally to reflect changes in our practices.

CONTACT US

For questions about our privacy practices, contact us at support@vendro.co.uk.